Support

Need help? We've got you.

We are always happy to help. Do you have a question about one of our products? Or do you have an issue you need help with? Please do not hesitate to fill out the contact form below or send us an email at: support@waveshaped.com

Frequently asked questions.

You can pay using PayPal or by using a credit card. Additional payment services may be available depending on your place of residence. 

Your purchase will award you a link to your digital downloadable product that can be used to redownload your product wherever you like, whenever you like. The product is fully digital, the packaging used in our advertising is purely being employed as a means of promotion.

Your purchased products will be available to you immediately after completing the checkout process. A direct download link will be sent to you through e-mail and additionally, a download link will always be present in your account on our webstore. Haven’t received your link? Get in contact with our support: support@waveshaped.com

A list of all required plugins can be found on each product page. Still not sure? Do not hesitate to ask us and send an email to support at: support@waveshaped.com

Are you not satisfied with one of our products? We regret to hear that. Please read our Refund Policy and fill in the form on that page to request your refund.

Contact us.